Enhanced Customer Attraction: 80% of consumers engage with companies that provide a tailored experience.
Increased Spending Potential: 40% of consumers spend more when product or service offers are tailored to them.
Personalized Customer Service Expectation: 71% of customers require personalized assistance.
Influential Purchase Decision: 83% of consumers confirm that participation in a loyalty program significantly shapes their decision to make repeat purchases.
Amplified Product Engagement: 75% of loyalty program participants expand their product purchases from partnered companies
Brand Loyalty Reinforcement: 84% of consumers remain loyal to a brand that offers a loyalty program
Altered Spending Patterns: 66% of consumers confirm that earning rewards has an effect on their spending habits.
Irresistible Incentives: Consumers seeking enrollment in loyalty programs are seeking deals, discounts, or complimentary items