4. Allocate receipts and credit notes to customer invoices
Once a customer payment is received or credit note is processed, it is necessary to allocate it against an invoice. To do so, go to the Sales menu in the cost accounting software and select allocate customer payments. This will list all outstanding receipts and credit notes.
Alternatively, you can view allocations by a specific customer by selecting manage customers, then click on the customer to select the customer then select Transaction in the menu and then “allocate receipts or credit notes”.